Why are there two charges on my account for the same order?Updated 15 days ago
💳 Seeing what looks like two charges? This is usually a temporary authorization hold.
🔍 When your order was placed, your bank may have first authorized the transaction by temporarily holding the funds.
Once approved, the final order amount is processed and captured.
✅ Rest assured, you will only be charged once.
The temporary authorization hold typically drops off within a few business days, leaving only the final charge.
🏦 City Pop doesn’t control how authorization holds appear or clear on your account — this depends on your card issuer.
If the hold doesn’t fall off within a few business days, we recommend contacting your card issuer directly.