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About Us

City Pop Customer Care

<p>Our corporate office is located in Arvada, Colorado. To ensure the freshest service and product, we operate kitchens in both Arvada, CO, and Coral Springs, FL. These strategically placed kitchens help us deliver popcorn to you quickly, while maintaining its exceptional taste and quality. Our dedicated teams at both locations are committed to providing you with the best popcorn experience possible.</p>

Our corporate office is located in Arvada, Colorado. To ensure the freshest service and product, we operate kitchens in both Arvada, CO, and Coral Springs, FL. These strategically placed kitchens help us deliver popcorn to you quickly, while maintain

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General Questions

Can I edit or add anything to my order?

Do you offer refunds or exchanges?

How do I apply promo/discount codes?

How can I update my shipping address for an order?

What do I do if my item(s) arrives damaged?

My order was marked delivered but it’s not here.

How do I return an edible item?

Does City Pop accept donation requests?

How do I track my order?

What is your shipping policy?

What is your cancellation policy?

What bag sizes does your popcorn come in?

Where can I find nutritional and ingredient information?

Do you have Gluten-Free or Vegan Popcorn?

What is the shelf-life of your popcorn?

Do you offer free samples?

Can I ship to multiple addresses?

Can I select a future shipping date for my order?

Do you ship to military addresses?

Do you offer gift cards?

Can I include a gift note with my order?

What happens after I place an order?

Can I get a catalog of your products?

Can I place an order over the phone?

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Do you offer free shipping?

Do you ship to PO Boxes?

How do Shop Pay installments work?

How do I change my default address?

What methods of payment do you accept?

Who can fundraise with City Pop?

How long before I can start fundraising?

How are sales tracked?

How do fundraiser payments work?

Are the funds raised taxable?

When and how are orders shipped?

What products can my fundraiser sell?

City Pop Fundraising

How does the Kernel Perks program work?

How do I earn credit?

How do I use my benefits/rewards points?

When do my rewards expire?

What if I accidentally used a different email address at checkout, do I still get my Rewards?

Where are you located?Updated 5 months ago