My order was marked delivered but it’s not here.Updated 15 days ago
📦 Marked as delivered but not received? Let’s walk through a few quick checks.
🔍 If no one was home, carriers may leave your package in a safe location.
- Front porch, patio, or side door
- Hidden or sheltered areas
- With neighbors or building management
📬 In some cases, the final delivery may be handled by your local postal service.
Be sure to check mailboxes or cluster boxes, as smaller packages are often placed there.
📲 Always refer to your tracking details from your order confirmation email and check the carrier’s website for updates.
💡 Tip: Sign up for carrier text alerts to get real-time delivery updates.
✔️ A couple more things to double-check:
- Confirm the shipping address in your order confirmation
- Allow extra time — some packages are marked delivered slightly early. Please allow 1 business day before reaching out to our team.
📞 Still can’t find your package? We recommend reaching out directly to the carrier for assistance.
If you need additional help, feel free to contact our team — we’re always here for you 💙