City Pop Customer Care logo
City Pop Customer Care logo

All articles

How do I return an edible item?Updated 15 days ago

🍿 Because our products are fresh, edible, and made to order, we’re unable to offer refunds or exchanges once a purchase has been completed.

We understand — taste is personal! 😊

If a flavor isn’t quite what you expected, we’re unfortunately unable to provide refunds based on preference.

💡 Tip: Try our mini bags (3 cups) to sample new flavors before committing to a larger size.

⚠️ If your order arrives damaged or incorrect, please contact us right away.

Our team will review the issue and work to resolve it, which may include a replacement, store credit, or discount.

We’re committed to making sure you have the best experience possible 💙

Was this article helpful?
Yes
No